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creditmonitoring.citi.com/members – Access Citi Credit Monitoring Services

April 7, 2020 By Virtu

Credit Monitoring Citi Members



  • Sign up for credit monitoring service from Citigroup
  • Citigroup bills this service as the most comprehensive service available on the market today
  • This service is free for all Citi credit card members

The Credit Monitoring Citi Members service will help protect the consumers identity, protect against bothersome credit fraud, help ensure the customers privacy, and provide the major credit bureaus with accurate information.  First time members will have to activate their account before they are allowed to access the service will returning members can simply login with their user ID.



Credit Monitoring Citi Members



  • A must for all Citi credit card members
  • The customers PIN number will be needed in order to activate an account
  • The Citi card PIN number can be found on the first page, bottom right of the customers membership handbook
  • Sign up should take less than 1 minute to complete
  • Citi is a registered service mark of Citigroup Inc.

Any questions or concerns about the Credit Monitoring Citi service can be directed to a Cit customer service agent at 1-866-311-6742 between the hours of 8:00 a.m. to 11:00 p.m Monday thru Friday or 9:00 a.m. to 6:00 p.m. on Saturday (please note these times are Eastern and the Citi credit card call center is closed on Sunday).  Questions in regards to the credit monitoring Citi services via US mail can be directed to: Processing Center Intersections Inc. PO Box 222455 Chantilly, VA 20203-2455 or those who like email: customerservice@creditmonitoring.citi.com.



Primary Sources

  1. creditmonitoring.citi.com/members

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